Ian Humber

Biography

I am an experienced leader with an extensive background over a number of years providing local and remote coaching and mentoring

Keenly focused on driving success through empowering individuals to achieve the best they can be by unlocking their inner potential.
My track record of success has been reinforced by recruiting high-calibre talent and encouraging professional growth at all levels.

Highlights of the qualifications and background I offer include…
• Mentoring for success and personal success
• Developing a partnership to achieve goals
• Helping individuals identify and overcome perceived blockers

Experience

27 years management experience

Mentoring and coaching individuals, gaining the best output for all parties.

Leading and delivering local and global services to exceed customer needs, enabling their maximum benefit.

Deep people management experience, providing leadership to the group, garnering support and commitment from staff to achieve goals and exceed expectations.

An organisational thought leader, speaking at customer conferences, sitting on forum panels across Europe for the benefit of the customer base.

Leading employee's through times of change, strong people change management experience, enabled a successful result through periods of uncertainty from the employee perspective.
Building new teams from scratch, hiring the right people at the right time to drive successful objectives as an outcome

Highlights of Expertise

• Coaching and Mentoring
• Employee Management
• Organisational leadership
• Leading Change and Process Management
• Strategic & Tactical thinking
• Stakeholder Management
• Key Performance Indicators (KPIs)
• Customer Support
• Team building; Recruitment and Training
• Continuous Improvement (CI)
• Corporate Best (in Class) Practice
• Escalation Management
• Stress Management
• ITIL for Projects / Operations
• Crisis Management
• Risk Assessment/ Management/ Mitigation
• ISO Certification (9001 & 27001)

Area Of Expertise